Frequently asked questions
How many IP addresses can be whitelisted?
There is no IP whitelisting required.
How many concurrent connections are allowed? Does this value apply per IP address or to the account?
5 connections per registrar and no limit per IP.
Is there a rate limit (e.g.: number of requests or bandwidth/second)?
1 command per second
Does this value apply to one IP address or to our account (all our authorized IP addresses)?
To the account.
Do you advise us to use long standing connections and keep them opened with a Hello command?
What is the idle time of a connection before you close it automatically ?
The idle time of a connection before you close it automatically is 10 minutes.
Is there any other restriction?
The TTL for a session is 24 hours.