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As a response of the above command, you will receive the NIC handle for the new holder and new admin contact which is necessary to start the registrant transfer in the web- interface of the registry.

1. Login at the registry with the credentials of the current admin contact
   1. Request the login details from your customer for the admin contact of the domain at the registry webinterface or, if not available, perform a WhoIs request at the NIC to receive the contact handle name (Identificador) of the admin contact (PERSONA DE CONTACTO ADMINISTRATIVO) https://www.nic.es/index.action
   2. If the password, related to the registry contact handle, for the login at the registry is not known, you can request the password from the registry. The password will be sent to the email address of the current admin contact
   3. Request the password from the holder of the domain for the admin contact's handle
   4. Please request a trade for the domain in our system, stating the new holder and new admin contact (see above example)
2. Once you are logged in the webinterface click on "Solicitud Transmisión de dominio" (Domain Transfer Request)
   1. Enter the domain name
   2. Enter the new owner contact handle "Titular nuevo"
   3. Enter the new admin contact handle "PCA nuevo"
   4. Enter the captcha and press "Continuar"
   5. (next page)
   6. Press "Tramitacion si DNIe Certificado ..."
   7. Enter the path to the ID / Passport copy from the current admin contact of the domain and press "Finalizar solicitud"

Please note that the file has to be a .JPG with a maximum of 2MB and a maximum of 600px!

• The new admin contact will receive an email from the registry enabling him to confirm or cancel the transfer request after he logged in to the webinterface of the registry.
  • If the request is approved it must be confirmed by going to the link which appears in the email. Please note, to access the confirmation form the admin contact must be logged into the NIC web interface.
  • To redeem the login credentials please see above.
  • Once the transfer request has been accepted, the web interface will display the content of the request so that the information entered can be checked and the request can be signed by uploading a copy of the ID card or passport.
  • Press "Tramitación sin DNIe/Certificado (Debe adjuntar fotocopia de su documento de identidad)"
  • Once the transfer has been confirmed a form will appear "New registrant's conditions acceptance" on which new contacts and DNS and other parameters can be entered. With the exception of "Accredited Registrar" which must be set to "KEY-SYSTEMS", please do not change anything else as this may cause un-synchronicity to the RRPproxy system.
  • After you have chosen "KEY-SYSTEMS" as registrar please click "Next".
  • Once the document has been signed a screen will appear showing a summary of the request and there will be a change of status.
• After the trade has been approved by the current admin contact and the new admin contact the change of registrant needs to be confirmed by Key-Systems, acting as old and new registrar.

Since Red.ES checks the ID card number of the admin contact, it might be required to update the admin contact prior to the change of registrant.

• The deletion is initiated through our system.
• The Admin-C (PCA) receives an email from the registry with 2 links (Approve/Cancel) where he is asked to approve the deletion.
• The Admin-C has 10 days time to approve or cancel the deletion.

• The Admin-C (PCA) receives an email with 2 links (approve/cancel) where he is asked to approve or cancel the transfer within 10 days time.

The restore request will be manually processed by our support team. You will be notified by email.